All Case Studies

Case Study: Medical System – Backlog Clearance

Client: Foreign health insurance provider
Industry: MedTech / Healthcare administration
Scope: Manual testing, API validation, data verification

Challenge

The expense claim system for clinics had been without QA support for over a year, resulting
in a large backlog of unverified tickets and increased technical debt. The client needed
immediate test coverage and quality assurance restoration.

What we did

 

• Designed a test plan to cover 100+ pending tickets
• Performed manual functional and regression testing
• Validated API calls and database consistency
• Tested automated patient verification logic
• Checked requirement compliance and resolved inconsistencies

Result

• Cleared 12 months of QA backlog
• Found and fixed multiple critical issues
• Re-established a stable QA process
• Delivered a ready-to-deploy product