Satisfaction Survey

 

Dear Valued Customer

Your feedback matters!

    We appreciate your partnership, and your satisfaction is our top priority. To ensure that we are meeting your expectations and continually improving our services, we kindly request a few minutes of your time to complete our Customer Satisfaction Survey.

 

    Overall Satisfaction

    On a scale of 1-10, how satisfied are you with the overall services provided by QAbird Team?

    (1-n/a, 2-very unsatisfied, 4-unsatisfied, 6-neutral, 8-satisfied, 10-very satisfied)

    Service Quality

    How would you rate the quality of the IT services you received?

    (1-n/a, 2-very unsatisfied, 4-unsatisfied, 6-neutral, 8-satisfied, 10-very satisfied)

    Timeliness

    Were the services provided to you completed within the agreed-upon timeframes? How would you rate our ability to meet deadlines?

    (1-n/a, 2-very unsatisfied, 4-unsatisfied, 6-neutral, 8-satisfied, 10-very satisfied)

    Technical Expertise

    To what extent do you believe our team possesses the necessary technical expertise to handle your IT requirements? Are you satisfied with effectivenes of our solutions in addressing your IT challenges?

    (1-n/a, 2-very unsatisfied, 4-unsatisfied, 6-neutral, 8-satisfied, 10-very satisfied)

    Problem Resolution

    How satisfied are you with our ability to address and resolve any issues or challenges that arose during the project?

    (1-n/a, 2-very unsatisfied, 4-unsatisfied, 6-neutral, 8-satisfied, 10-very satisfied)

    Flexibility

    Are you satisfied with our flexibility in adapting to changes in your IT requirements?

    (1-n/a, 2-very unsatisfied, 4-unsatisfied, 6-neutral, 8-satisfied, 10-very satisfied)

    Communication

    How satisfied are you with the communication between your team and our QAbird team?

    (1-n/a, 2-very unsatisfied, 4-unsatisfied, 6-neutral, 8-satisfied, 10-very satisfied)

    Comments

    Please provide any additional comments or areas for improvement.

    (optional)

    Your email

    Please provide your email so we can contact you in case we have any additional questions.

    (mandatory)

    Your name

    Please provide your name so we can contact you in case we have any additional questions.

    (mandatory)